Live Chat

Live Chat for Healthcare

Embeddable chat widget for your clinic's website with branding, pre-chat forms, and operator tools.

Capabilities

Chat that fits your clinic

Add a branded chat widget to your website and manage conversations from the same panel your team already uses.

Website Widget

JavaScript widget that installs with a single code snippet. Custom branding, pre-chat form, chat persistence across page reloads, typing indicators, and browser notifications.

Operator Tools

Accept or reject incoming conversations, transfer to another agent or department, resolve when done. Invitation system lets operators pull in colleagues for complex questions.

Queue & Assignment

Incoming chats enter a queue with configurable rules. Operators set availability independently from phone. Offer/accept flow ensures chats go to agents who are ready.

Part of the Omnichannel Platform

The same agent handles phone calls, chat, email, SMS, and contact requests from one panel. Patient context carries across channels.

A chat widget patients actually want to use

See how a conversation with your clinic looks through the chat widget. Branded, fast, and always with full patient context from CRM.

Klinika Eyemed

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Use cases

Patient inquiries from clinic website
Appointment booking assistance
Pre-visit preparation questions
After-hours patient communication

Frequently asked questions

Find answers to common questions about this product.

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