Live Chat for Healthcare
Embeddable chat widget for your clinic's website with branding, pre-chat forms, and operator tools.
Chat that fits your clinic
Add a branded chat widget to your website and manage conversations from the same panel your team already uses.
Website Widget
JavaScript widget that installs with a single code snippet. Custom branding, pre-chat form, chat persistence across page reloads, typing indicators, and browser notifications.
Operator Tools
Accept or reject incoming conversations, transfer to another agent or department, resolve when done. Invitation system lets operators pull in colleagues for complex questions.
Queue & Assignment
Incoming chats enter a queue with configurable rules. Operators set availability independently from phone. Offer/accept flow ensures chats go to agents who are ready.
Part of the Omnichannel Platform
The same agent handles phone calls, chat, email, SMS, and contact requests from one panel. Patient context carries across channels.
A chat widget patients actually want to use
See how a conversation with your clinic looks through the chat widget. Branded, fast, and always with full patient context from CRM.
Klinika Eyemed
Use cases
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Find answers to common questions about this product.
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