Pricing

Fair pricing that grows with you

No per-seat fees, no hidden costs. Pay for actual conversation minutes and get everything else included.

What's included

Everything you need, nothing you don't

Free your team from routine work

AI takes over the repetitive conversations — appointment confirmations, simple inquiries, reminders — so your receptionists can focus on what genuinely needs a human touch: complex cases, empathy, and personal patient care.

12 months data retention, free

All call recordings and analysis stored for 12 months at no additional cost. Need longer? We offer extended retention plans.

Custom features & requests — free

Need a custom integration or a specific feature? We build it for you — included in your subscription, no extra charges.

Dedicated engineer, delivery in 2 weeks

Your dedicated Mediflo engineer handles custom requests and delivers them within 2 weeks. Direct communication, no ticket queues.

Pay per conversation length

You pay for actual conversation minutes — not per bot instance, idle time, or number of agents. Fair and transparent.

Full platform, modules usable separately

Contact center, chat, email, SMS, CRM, IVR designer, call analysis, AI voice bots, and contact requests — every module is available in every plan. Use only what you need: just contact center, just call analysis, or the whole platform — it's your call. Each module works standalone.

How pricing works

Simple, transparent billing

No surprises on your invoice. Here's how it works from call to payment.

1

Patient calls in or bot calls out

2

AI handles the conversation

3

You pay for actual minutes used

4

Your team gets more time for patients

Flexibility

Mediflo adjusts to you

Whether you're a single clinic or a multi-location network, Mediflo scales with your needs.

Scale up or down at any time — no penalties

No long-term contracts required

Dedicated support 7 days a week

Custom pricing for large clinic networks

Frequently asked questions

Find answers to common questions about this product.

Request a custom quote

Every clinic is different. Let's discuss your needs and find the right plan for you.