Mediflo
PricingCase StudiesSecurity
ContactRequest Demo
Mediflo

AI contact center for healthcare facilities. Voice bots, call analysis, CRM, and IVR in one GDPR-compliant platform.

ISO 27001GDPREU

Product

  • AI Voice Bots
  • AI Contact Center
  • Live Chat
  • Email
  • Call Analysis
  • IVR Designer
  • CRM
  • Integrations
  • AI Tasks
  • Contact Requests

Company

  • About
  • Case Studies
  • Pricing
  • Security
  • Contact

Legal

  • Privacy Policy
  • Terms of Use
  • Cookies
  • Company Info

Mediflo sp. z o.o. · ul. Marcina Kasprzaka 29/1801, 01-234 Warsaw, Poland · KRS 0001193874 · NIP 5273181776 · REGON 542709612 · Share capital PLN 5,000.00 (fully paid)

© Mediflo. All rights reserved.

PLEN
Mediflo
PricingCase StudiesSecurity
ContactRequest Demo

Tame the chaos.Patient management system powered by AI

One powerful platform instead of many tools. Mediflo is a modern phone system and CRM. You get full control, while AI silently automates routine tasks for your front desk. Secure, GDPR-compliant, and lightning fast.

Start Free TrialRequest Demo
ISO 27001
GDPR
EU-Only AI
Healthcare professional using Mediflo

Incoming calls

09:41Kowalska A.Connected
09:42Nowak J.
Registered

Renew prescription

AI: detected from call

Priority
EyemedUnisonElevenLabsOptical CenterISO 27001GDPR

Results that speak for themselves

Our AI solutions deliver measurable results from day one of deployment.

0K+

calls per month

0h+

recovered time per month

+0%

answer rate increase

0

days to production

LIVE DEMO

Try the voice bot live

Click and talk to AI — the demo runs in Polish; production bots speak 30+ languages. The bot will answer your questions about Mediflo and schedule a demo meeting for you.

No registration · No phone number needed

PLATFORM IN ACTION

See your communication center in action

AI automatically analyzes calls, extracts topics, and generates summaries — in real time.

9:41•••
Communication Center

Communication Center

Manage all your calls from one place

Search by number, first or last name…
TimePhoneClientTopic
14:23Today
34 473 02 51Incoming
Natalia Grabowski
KonsultacjaAI
14:21Today
22 289 96 32Outgoing
Paweł Kowalski
—
14:19Today
30 289 40 81Incoming
Anna Nowak
—
14:13Today
12 298 82 53Incoming
Mateusz Krawczyk
ReceptaAI
Menu
Agents
Phone
Settings
app.mediflo.pl/centrum-komunikacji
AR
JP
CC
MB
Communication Center
Manage calls
Missed6
Contact requests
06 17349152Call
884 794 888Call
Karolina Siuda
695 665 202Call
Barbara Koter-Fubis
6x
788 440 522in 10 min
5x
All calls
+ Filter
TimePhoneClientStatusAgt.TopicSummary
14:2334 473 02 51Natalia GrabowskiConnected
CC
—
—
14:2122 289 96 32Paweł KowalskiCompleted
JP
AR
Konsultacja specjalistycznaAI
Przekierowano do specjalisty okulistyAI
14:1930 289 40 81—Completed
AR
Laserowa korekcjaAI
—
14:1835 024 67 40Paweł GrabowskiVoicemail—
Recepta na kontynuacjęAI
Prośba o przedłużenie recepty na krople do oczuAI
14:1312 298 82 53Mateusz KrawczykCompleted
CC
Potwierdzenie wizytyAI
Pacjent potwierdził wizytę kontrolnąAI
Platform

Everything your clinic needs in one place

One platform instead of multiple tools. Contact center, voice bots, call analysis, CRM, and IVR — integrated and ready to work.

AI Voice Bots

Voice bots that confirm appointments, schedule patients, renew prescriptions, and answer questions — 24/7, in natural language.

Learn more

Cloud Contact Center

Full contact center with queues, routing, real-time monitoring, and observer mode. Ready in days.

Learn more

AI Call Analysis

Automatic call scoring (0-100) based on protocols. Track employee performance, identify issues, and improve service quality.

Learn more

Visual IVR Designer

Drag & drop IVR editor. Build advanced IVR trees without technical help.

Medical CRM

Built-in patient and contact management — for medical facilities, B2B, and B2C. Integrated with call history.

Integrations

The only platform with full Unison EHS/HIS integration. We connect to any system — at no extra cost.

AI Tasks

Automatic task creation and suggestions from call analysis. Tasks resolved and tracked without manual work.

How it works

From demo to production in days

No waiting weeks for deployment. We configure the platform with your team and launch it fast.

01

Book a demo

We'll show you the platform live and customize it for your facility's needs.

02

Configuration

We configure bots, queues, protocols, and integrations with your systems.

03

Go live

The platform goes live with real traffic. We monitor and optimize results.

04

7-day support

Dedicated account manager and technical support Monday through Sunday.

Case study

How Eyemed recovered 180 hours per month

Eyemed receptionist

0h+

recovered time per month

+0%

answer rate increase

“Mediflo completely transformed how we handle patients. Voice bots took over appointment confirmations, and our team can focus on what really matters — patient care.”

Eyemed

Ophthalmology clinic

Read full case study
Security & Compliance

Built from the ground up for healthcare

Your patient data is safe. We meet the highest standards of security and compliance.

ISO 27001

Certified information security management system.

GDPR Compliant

Full compliance with the General Data Protection Regulation.

EU-Only AI

All AI models run on servers within the European Union.

No data retention

Conversation data is not stored by AI providers.

BAA Agreement

We sign Business Associate Agreements for additional protection.

Audit & Logs

Full audit trail for all data operations.

Ready to take the load off your team?

Start a free trial or book a demo with our team. Production in days.

Start Free TrialRequest Demo

No credit card • No commitments • 7-day support

Mediflo

AI contact center for healthcare facilities. Voice bots, call analysis, CRM, and IVR in one GDPR-compliant platform.

ISO 27001GDPREU

Product

  • AI Voice Bots
  • AI Contact Center
  • Live Chat
  • Email
  • Call Analysis
  • IVR Designer
  • CRM
  • Integrations
  • AI Tasks
  • Contact Requests

Company

  • About
  • Case Studies
  • Pricing
  • Security
  • Contact

Legal

  • Privacy Policy
  • Terms of Use
  • Cookies
  • Company Info

Mediflo sp. z o.o. · ul. Marcina Kasprzaka 29/1801, 01-234 Warsaw, Poland · KRS 0001193874 · NIP 5273181776 · REGON 542709612 · Share capital PLN 5,000.00 (fully paid)

© 2026 Mediflo. All rights reserved.

PLEN