IVR Designer

Build Complex Call Routing Without Writing a Single Line of Code

Visual drag-and-drop editor for IVR flows. Add audio prompts, menus, queue routing, business hours, and more. Publish changes in seconds.

Editor Features

Professional IVR, zero complexity

Design, test, and deploy IVR flows with a visual editor that anyone on your team can use.

Visual Drag & Drop Editor

Build IVR flows by dragging nodes onto a canvas and connecting them. See your entire call flow at a glance. No coding, no consultants needed.

Rich Node Types

Audio playback, DTMF menus, queue routing, business hours checks, variable assignment, conditional logic, and more. Cover any call scenario.

Flow Versioning

Every change creates a new version. Roll back to any previous version instantly. Compare versions side by side to track what changed.

Per-Number Assignment

Assign different IVR flows to different phone numbers. Run separate flows for different departments, locations, or campaigns from one dashboard.

Real-Time Preview

Test your IVR flow before publishing. Walk through the entire call path, hear audio prompts, and verify routing logic without making a single real call.

Template Library

Start from proven templates for common healthcare scenarios: clinic registration, multi-department routing, after-hours handling, and callback scheduling.

See the flow, change the flow

The visual editor shows your entire IVR tree at a glance. Drag, connect, publish.

IVR Flow

Clinic Reception • v2.4

Incoming Call

+48 22 XXX XX XX

Greeting

Play audio message

Business Hours

Mon-Fri 8:00-18:00

Main Menu

Press 1, 2, or 3

1

Reception

2

Prescriptions

3

Information

4 nodes • 3 branchesPublished

Use cases

Multi-branch department routing
Business hours and holiday handling
Skill-based department routing
Language selection menus
VIP and priority patient routing
Queue overflow management

Frequently asked questions

Find answers to common questions about this product.

Ready to take the load off your team?

Start a free trial or book a demo with our team. Production in days.

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